Managing your Emotions in Your Professional Life 

How can I manage emotions in my professional relationships? 

Whether we want to or not, we spend a lot of time with our coworkers and have to get along with a lot of different personalities to achieve team and organizational goals. 

If you had a chance, would you consider learning more to help those professional relationships? 

The courses offered here will do just that. Help you become aware of your emotions with your coworkers and understanding them better as well. You also have the opportunity to learn about other professional relationships such as establishing and maintaining client interactions.

What courses do you offer? 

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Course Title: Managing Emotions During the Sales Process - The Basics

Course Code: E201

Pre-requisite(s): None

Format(s): Face-to-face

Course Description:  During this course you will review the basics of emotional intelligence and how they relate to common steps within sales processes. At the end of the course you will be able to define emotional intelligence and its components, recognize some of your own emotions and recall client’s emotions from common sales scenarios.

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